Nest Hotel Hakata Ekimae mobile software type

Purpose of introduction
– Simplification of check-in operations
– Introduction of room service and provision of ordering channels
– Multilingual support (primarily Korean)

Points for selection
– Proposal of a system configuration aligned with operations
– Bringing in a food and beverage operator capable of providing room service
– Proposal of an easy-to-use management screen and inexpensive laundry sensors

Effects of introduction
– Generate revenue from room service and late check-out
– Relaxed multilingual support for facility and surrounding area explanations

■ BEFORE
– Detailed verbal check-in instructions
– Low late-out revenue
– No room service
– Free coffee vouchers distributed/used on paper

■ AFTER
– Reduced explanation time by simply providing a QR code.
– Increased late-check-out sales.
– Room service becomes available (zero front desk operations).
– All tickets are digitized.